Zapier is an AI-orchestration platform and automation tool that connects over 8,000 apps, allowing users to build complex, enterprise-ready workflows without code. It is designed to automate processes, enrich data, and deploy AI capabilities across an organization’s entire tech stack.
Zapier’s comprehensive toolkit for AI automation includes several key components. The core of the platform is the Zapier Automation Platform, which facilitates no-code automation using “Zaps” for DIY workflows. A major focus is on its AI capabilities, including AI Agents that can be customized to work across a user’s entire software stack, and AI Chatbots designed to instantly answer customer questions. For designing complex systems, Canvas allows users to plan and map out workflows with AI assistance, instantly turning ideas into fully automated systems. The platform offers data storage and management through Zapier Tables to power the automations, and a no-code frontend builder called Zapier Interfaces to create custom pages for workflows. Finally, for secure, reliable operations, Zapier provides Enterprise features such as complete visibility and audit trails, role-based permissions, and SOC 2 & SOC 3 compliance, ensuring that automation scales confidently across the organization.
